Tech_Troubleshooting

Before calling Kathy or Lynda, please follow a few helpful procedures.
 * Technology Troubleshooting 101 **

** Monitor **** If your monitor will not turn on: **

 * Check the on button
 * Check the power cables
 * Check the contrast buttons on the monitor

** Computer ** ** If you have trouble with your computer starting up: **
 * Check to make sure there are no disks in the D- drive or there is no Jumpdrive/Thumbdrive plugged into your USB ports

** Printer ** ** If you have trouble with your printer: **
 * Make sure the printer is turned on and the USB cable is plugged into your printer and into the port on the computer.
 * Reboot your computer.
 * Clear printer queue folder

· Plug in the laptop to the power to ensure that the laptop has been charged.
BOALA Technology Troubleshooting Form
 * **Plug the wired data connection into the laptop and restart the computer (this should be done weekly).**

If you are still having trouble with your computer/technology please fill out the BOALA Troubleshooting Form below. We will get to you as soon as we are able. media type="custom" key="9217588"